Elvira Nurgalieva

Work Experience

Thor3D | Sales Engineer

• Managed customer accounts utilizing CRM software, resulting in a 1% increase in customer satisfaction and retention. Utilized SolidWorks and Fusion 360 to create 3D models, contributing to a 0.5% enhancement in the product development process.

• Initiated and executed distributor/reseller searches in North America and South Asia, identifying valuable partnership opportunities.

• Took charge of generating quotes, ensuring accuracy and timeliness in the sales process. Presented and demonstrated 3D scanner technologies, both online and in-person, showcasing product capabilities and functionalities. Expertly utilized Geomagic Design X to convert 3D mesh into precise CAD models, streamlining design processes. Provided comprehensive consultation on 3D scanners and related software products, including Geomagic Design X, Rhinoceros, and SolidWorks.

• Delivered aftermarket support, addressing customer inquiries and concerns with professionalism and efficiency.

• Demonstrated proactive involvement in Trade Shows, engaging with industry professionals and potential clients.

• Continuously pursued an education in Engineering skills and honed communication and leadership abilities.

• Scheduled and dispatched jobs to the team Managed and tracked the current workload of each team member Allocation and optimised field resources Keep CRM updated. Assisted other team members.